Treasurer

DRIVERS LICENSE IS CLOSED FROM 11:30 - 12:30 FOR LUNCH.  WE APOLOGIZE FOR THE INCONVENIENCE.  

We’re introducing a new statewide scheduling and check-in system for DMV services!

Why? To save time (yours!) and create a more consistent experience across county service locations, including right here in Crawford County.

What does it mean for you? Beginning January 20, 2026, customers will be able to:

• Schedule appointments for any DMV service at any service center or county treasurer office in nearly 80 participating counties.
• See which locations have availability for the service you need, when you need it.
• Receive appointment reminders and have the ability to reschedule or cancel online.
• Check in through a kiosk at participating locations.

To schedule an appointment, go to https://iowadot.gov/drivers-licenses-ids/schedule-appointment

Have more questions? We have answers! Check out this FAQ for more information.

FAQs

Answers to anticipated customer questions.

Q: Can I still walk in without an appointment?
A: CRAWFORD COUNTY POLICY. Statewide, most offices will accept walk-ins, but scheduling ahead ensures the shortest wait and a guaranteed time.

Q: What if I’m late? What if I miss my appointment? How will I know if my appointment is cancelled?
A: Appointment Notification Policy

• If you miss or cancel your appointment, you will automatically receive a notification to your preferred contact method (cell phone and/or email).
• Each notification will include the status of your appointment (missed, canceled)

Q: What types of services can I schedule?
A: Driver and ID Services. (There may be locations that do not require appointments and certain services will need to be completed as a walk-in.)

Q: What if I don’t have internet or a smartphone? A: Customers can still schedule an appointment in person via the clerk/ kiosk or by calling a county office. Once you arrive at the office a clerk can help get you checked in for your appointment.

Will it cost me to schedule an appointment?
A: NO. The system is part of a statewide technology modernization investment and does not increase fees for customers.